Returns & Exchanges
Should you need to initiate a return for any reason, just follow the instructions below and know that we’ve got your back throughout the process!
- First, make sure your request is in adherence with our Return Policy, outlined below.
- Next, reach out to sales@misterfreedom.com with your order number, the reason for your return and request for an exchange, store credit or refund.
- Once authorized, send the item/s back to the address below with the carrier of your choice. We encourage use of a traceable service for accountability.
Mister Freedom/attn: Returns
7161 Beverly Blvd
Los Angeles CA 90036
USA
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Within 3-5 days of receiving your return, a crew member will reach out to complete processing.
Return Policy
- Returns must be initiated within 14 days of receipt of purchase
- Items must be returned in their original condition with all tags and packaging intact
- Sale or “reduced price” items are not eligible for refunds
- Shipping fees are non-refundable
- Return shipping costs are the customer’s responsibility
- Mister Freedom is not responsible for lost or stolen packages
- All sales are final on vintage items
- Studio purchases are subject to a 20-30% restocking fee. Please contact sales@misterfreedom.com prior to purchasing in order to initiate a studio contract
Refunds
Refunds can only be issued to the original form of payment and may take 3-5 days to reflect on bank statements.